The emergency phone numbers in Kosovo are as follows:
-
Emergency: 112
-
Police: 192
-
Ambulance: 194
-
Fire Department: 193
For serious and urgent emergencies involving Italian citizens in Kosovo (e.g., arrests, accidents), the Embassy’s on-call mobile number is available on working days from 9:00 to 17:00: +383 48 185 163. Please use this number only for genuine and urgent emergencies. Calls for information or routine consular matters — such as passports, visas, etc. — will not be answered.
For absolute emergencies involving Italian citizens outside these hours and on weekends, you can contact the Crisis Unit of the Italian Ministry of Foreign Affairs and International Cooperation at: +39 06 36225.
For information on consular services and visas, please visit the relevant sections on the website. Direct contacts for all offices are available on this page.