Consular services are provided by the Embassy of Italy in Pristina and the entire Italian consular network based on the principles of equality, impartiality, efficiency, and transparency.
You can find detailed information on the services offered by the Italian consular network and relevant regulations on the website of the Ministry of Foreign Affairs and International Cooperation. Click here for services for Italian citizens and here for services for Kosovar or foreign citizens. In the menu on the left, you’ll also find details on how to access the Embassy of Italy in Pristina (public hours, appointment requests, etc.) and on the provision of Italian consular services in Kosovo.
If an Italian citizen encounters difficulties while in Kosovo, the Embassy of Italy may provide assistance within its scope of competence. For help, please write to consolare.pristina@esteri.it.
For emergencies, call +383 48 185 163 on weekdays until 5:00 PM. Outside these hours and on non-working days, call +39 06 36225. This number is STRICTLY for emergencies—any other requests will not be processed to keep the line available.
Privacy notice on personal data processing for citizenship applications.